Secure processing

We protect your data with appropriate technical and organisational measures.

No selling of data

We never sell your personal data to third parties.

Only the data we need

We collect only the data needed for our service.

GDPR compliant

We process personal data in line with the applicable AVG/GDPR rules.

Which data do we collect?

Data Why
Name Personal communication
Email address Contact and information
Phone number Reaching you and making appointments
Course information Scheduling and guidance
Invoicing details Financial administration

What do we do with this data?

Contact

To answer questions and support our students.

Scheduling

For course administration and appointments.

Invoicing

For payments and financial administration

Improvement

To keep improving our service.

Your data stays yours.

You have the right to see your data, correct it, have it deleted or object to its processing. For questions or requests you can always contact us at [email protected]

? see your data
? correct your data
? have your data deleted
? object to processing
? transfer your data

Full privacy statement

We process only the personal data necessary for our service.

This may include:

  • name
  • email address
  • phone number
  • course information
  • payment and invoicing details

We do not collect special or sensitive personal data.

We use your data solely for:

  • communication about courses
  • enrolments and administration
  • invoicing and payments
  • supporting our students
  • improving our service

We never use your data for unwanted commercial purposes.

We do not keep personal data longer than necessary.

Guidelines:

  • Contact requests: 12 months at most
  • Course administration: as long as needed for the service
  • Invoices and financial administration: 7 years (statutory retention period)

After these periods the data is deleted or anonymised.

We share personal data only when necessary for our service or when we are legally obliged to do so.

Examples:

  • Hosting provider
  • Website administrator
  • Mollie (payments)
  • Mailchimp (newsletters, if applicable)

Appropriate agreements regarding data protection have been made with all relevant service providers.

We never sell personal data to third parties.

Our website uses only functional and analytical cookies.

These cookies help us to:

  • ensure the website functions correctly
  • analyse visitor statistics
  • improve the user experience

We do not use cookies for aggressive tracking or profiling.

Cours de Français Amsterdam processes personal data in accordance with the General Data Protection Regulation (AVG/GDPR).

Responsible party
Cours de Français Amsterdam (CDF)

Spiegelgracht 2a
1017 JR Amsterdam
[email protected]
The Netherlands

You have the right to:

  • see your data
  • correct your data
  • have your data deleted
  • restrict processing
  • object to processing
  • transfer your data

Requests can be sent to: [email protected]
We will respond within one month at the latest.

Do you have questions or complaints about the processing of your personal data?

Please contact us first via:

[email protected]

We are happy to work with you to find a suitable solution.

You also always have the right to file a complaint with:

Dutch Data Protection Authority

www.autoriteitpersoonsgegevens.nl

Questions about privacy?
We are happy to help you.